At Hyperwire (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Company name
- Billing information (when applicable)
- Project details and communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral sources
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Provide and manage our digital services
- Respond to inquiries and support requests
- Deliver project updates
- Improve website functionality and user experience
- Process invoices and payments
- Send newsletters or marketing communications (only with your consent)
- Detect fraud and maintain website security
- Comply with legal obligations
Cookies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic.
Cookies help us:
- Remember user preferences
- Measure website performance
- Improve navigation
- Analyze visitor behavior
You can disable cookies through your browser settings, although some website features may not function properly.
Third-Party Services
We may use trusted third-party providers, including:
- Google Analytics
- Google Search Console
- Google Ads
- Meta Pixel
- Cloudflare
- Payment processors
- Email marketing platforms
- CRM software
- Website hosting providers
These providers may process certain information only as necessary to perform their services.
Data Sharing
We do not sell, rent, or trade your personal information.
We may share information only when:
- Required by law
- Necessary to provide requested services
- Protecting our legal rights
- Working with trusted service providers under confidentiality agreements
Data Security
We implement industry-standard security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to safeguard your data, no internet transmission or storage system can be guaranteed to be 100% secure.
Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Maintain business records
- Resolve disputes
- Comply with legal requirements
Once information is no longer required, it is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to certain processing activities
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise these rights, please contact us using the information below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that a child has submitted personal information, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Hyperwire
Email: support@hyperwire.me
Website: https://www.hyperwire.me
We will make every reasonable effort to respond to your inquiry promptly.