Welcome to Hyperwire. These Terms & Conditions (“Terms”) govern your access to and use of our website and digital services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Services
Hyperwire provides professional digital services, including but not limited to:
- Website Design & Development
- Search Engine Optimization (SEO)
- Digital Marketing
- Branding & Graphic Design
- Website Maintenance & Support
- Digital Consulting
The scope of each project will be defined in a separate proposal, quotation, or written agreement.
2. Client Responsibilities
Clients agree to:
- Provide accurate and complete information.
- Supply all required content, images, logos, and other project materials.
- Review deliverables and provide timely feedback.
- Obtain all necessary rights and permissions for materials supplied to us.
- Make payments according to the agreed schedule.
Project timelines may be extended if required information or approvals are delayed by the client.
3. Pricing & Payments
All pricing is provided in quotations or proposals.
Unless otherwise agreed:
- Payments must be made according to the agreed payment schedule.
- Late payments may delay project delivery.
- Additional work outside the agreed scope may incur additional charges.
- Prices are subject to applicable taxes where required by law.
4. Project Revisions
Each project includes the number of revisions specified in the proposal or service agreement.
Requests beyond the agreed revision limit or changes outside the original project scope may require a revised quotation and additional fees.
5. Intellectual Property
Unless otherwise agreed in writing:
- Hyperwire retains ownership of all preliminary concepts, drafts, source files, and proprietary development methods until full payment has been received.
- Upon receipt of full payment, ownership of the final approved deliverables is transferred to the client, excluding third-party software, fonts, plugins, stock assets, or licensed materials that remain subject to their respective licenses.
- Hyperwire may display completed work in its portfolio, website, and marketing materials unless a written confidentiality agreement states otherwise.
6. Third-Party Services
Projects may rely on third-party providers, including domain registrars, hosting companies, payment processors, analytics platforms, advertising networks, and software vendors.
Hyperwire is not responsible for outages, pricing changes, service interruptions, policy changes, or other issues caused by these third parties.
7. Website Maintenance
Unless covered under an active maintenance agreement, clients are responsible for:
- Website updates
- Security monitoring
- Software updates
- Backups
- Performance optimization
Maintenance services are available under separate agreements.
8. SEO & Marketing Disclaimer
Search engine rankings, website traffic, leads, and advertising performance depend on many external factors beyond our control.
While we follow industry best practices, Hyperwire does not guarantee:
- First-page search rankings
- Specific keyword positions
- Sales or revenue targets
- Advertising results
- Social media growth
9. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of the project, except where disclosure is required by law.
10. Limitation of Liability
To the maximum extent permitted by law, Hyperwire shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services or website.
Our total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.
11. Termination
Either party may terminate a project by providing written notice.
If a project is terminated:
- The client is responsible for payment for all work completed up to the termination date.
- Any outstanding balances become immediately payable.
- Completed deliverables will be provided only after outstanding payments have been received.
12. Refunds
Refund requests are governed by our separate Refund & Return Policy, which forms part of these Terms.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
14. Website Use
Users agree not to:
- Use our website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload malicious software or harmful code.
- Interfere with the operation or security of the website.
- Copy, reproduce, or distribute website content without prior written permission.
15. Changes to These Terms
Hyperwire reserves the right to modify these Terms at any time.
Updated versions will be posted on this page with a revised Effective Date. Continued use of our website or services after changes are published constitutes acceptance of the revised Terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Hyperwire operates, unless otherwise required by applicable law.
17. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Hyperwire
Email: support@hyperwire.me
Website: https://www.hyperwire.me
We are happy to answer any questions regarding our services or these Terms.